Acceptable Use Policy

1. Introduction and scope

1. This Acceptable Use Policy (the "Policy") governs your use of the website operated by [LEGAL ENTITY NAME], trading as "lotivano" (the "Firm", "we", "us", "our"), at [WEBSITE DOMAIN] (the "Website").
2. This Policy forms part of, and should be read together with, our Website Terms of Use and our Privacy Policy. Capitalised terms used but not defined here have the meaning given in the Website Terms of Use.
3. By using the Website you agree to comply with this Policy. If you do not agree, you must not use the Website.
4. This Policy concerns use of the Website. It does not govern the Firm's provision of legal services, which is subject to a separate Engagement Agreement and to the professional rules and Applicable Law that bind the Firm.

2. Definitions

"Applicable Law"

the laws, regulations, and professional rules that apply to the Firm and to your use of the Website in the relevant [JURISDICTION].

"Prohibited Conduct"

any act or omission described in sections 4 to 11 of this Policy, and any other use of the Website that is unlawful or that we reasonably consider harmful to the Website, other users, or the Firm.

"Submission"

any information, message, inquiry, file, or other material you send to or through the Website, as defined in the Website Terms of Use.

"User Content"

any content you transmit, upload, or submit while using the Website, including Submissions.

3. Who this policy applies to

1. This Policy applies to every person who accesses or uses the Website, whether or not they are, or become, a client of the Firm, and whether they act on their own behalf or on behalf of an organisation.
2. If you use the Website on behalf of an organisation, you are responsible for ensuring that those acting under your authority comply with this Policy.

4. Lawful use only

1. You must use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use of the Website by any other person.
2. You must comply with all Applicable Law when using the Website, including laws relating to fraud, financial crime, data protection, intellectual property, and computer misuse.
3. You must not use the Website to plan, facilitate, encourage, or carry out any unlawful activity, or to assist any other person in doing so.
4. You must not use the Website in any way that could damage the reputation of the Firm, bring it into disrepute, or create a risk of legal liability for the Firm or for other users.
5. You are responsible for ensuring that all persons who access the Website through your connection or on your behalf are aware of this Policy and comply with it, and you remain responsible for their conduct as if it were your own.

5. Prohibited content

You must not use the Website to create, transmit, store, or link to content that:

• is unlawful, fraudulent, or deliberately misleading;
• is defamatory, harassing, threatening, or abusive, or that promotes violence or discrimination against any person or group;
• is obscene, or sexually exploitative, in particular any content that exploits or endangers a minor;
• infringes any intellectual property right, confidence, privacy, or other right of a third party;
• discloses another person's private or personal information without a lawful basis and their authority; or
• contains, or links to, any virus, malware, or other code intended to damage, disrupt, or gain unauthorised access to any system or data.

You are solely responsible for your User Content and for ensuring it complies with this Policy and Applicable Law.

6. Fraud and financial crime

1. You must not use the Website in connection with fraud, phishing, deception, or impersonation of any person, the Firm, or any of its personnel.
2. You must not use the Website to facilitate money laundering, terrorist financing, bribery, sanctions evasion, or any other financial crime, or to disguise the origin of funds or assets.
3. You must not misrepresent your identity, your authority, or the nature of a matter in any Submission. The Firm may be subject to client identification and anti-money-laundering obligations under Applicable Law, as described in our Compliance and Law Enforcement Requests Policy.
4. You must not use the Website to solicit, recruit, or induce any person to participate in a fraudulent scheme, to transfer funds under false pretences, or to provide credentials, payment details, or other information that could be used for a dishonest purpose.
5. You must not attempt to use the Firm's name, emblem, or correspondence to lend false credibility to any communication, or to suggest an association with the Firm that does not exist.

7. Security and system integrity

1. You must not attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer, or database connected to it.
2. You must not probe, scan, or test the vulnerability of the Website or breach any security or authentication measures, nor interfere with the proper working of the Website.
3. You must not launch, or attempt to launch, any denial-of-service attack, flood, or other action designed to overload or impair the Website or its infrastructure.
4. You must not upload or transmit any malicious code, or knowingly introduce any material that is technologically harmful.
5. If you become aware of a security vulnerability, we ask that you report it responsibly using the details in section 17 rather than exploiting or publicising it.
6. You must not use the Website to gain unauthorised access to, or to interfere with, the accounts, data, or communications of any other person, and you must not circumvent, disable, or otherwise defeat any technical measure the Firm uses to protect the Website or its users.

8. Automated access and scraping

1. You must not use any robot, spider, scraper, or other automated means to access, monitor, copy, or extract content from the Website, except for search-engine indexing conducted in accordance with our published instructions or with our prior written consent.
2. You must not systematically retrieve data from the Website to create or compile, directly or indirectly, a collection, database, or directory, or to train any model or dataset, without our prior written consent.
3. You must not frame the Website, or present its content as your own, or otherwise misappropriate it.
4. You must not impose an unreasonable or disproportionately large load on the Website's infrastructure, or use any device, software, or routine that interferes with its proper functioning, whether by automated means or otherwise.

9. Intellectual property

1. You must respect the intellectual property rights in the Website and its content, including the lotivano name, wordmark, and emblem. Your limited permission to use website materials is set out in the Website Terms of Use.
2. You must not reproduce, distribute, modify, or create derivative works from the Website's content except as expressly permitted, and you must not remove or obscure any proprietary notices.
3. You must not use the Website to infringe the intellectual property rights of any third party.

10. Communications and abuse

1. You must not use the Website or any contact channel published on it to send unsolicited bulk communications, spam, or chain messages, or to harass, threaten, or abuse the Firm's personnel or any other person.
2. You must communicate with the Firm honestly and respectfully. Abusive, threatening, or harassing communications may result in restriction of access under section 13 and may be reported to the authorities where Applicable Law permits.
3. You acknowledge the cautions in the Website Terms of Use regarding confidential information and the fact that contacting the Firm does not create an attorney–client relationship.
4. You must not submit, through any channel on the Website, material relating to another person's matter without that person's authority, and you must not use the Firm's contact channels to pursue a dispute against a person the Firm may represent in a way intended to gain an improper advantage.
5. We may set reasonable expectations about the volume and manner of communications we accept, and we may decline to engage with communications that are repetitive, vexatious, or designed to disrupt the Firm's work, while continuing to meet any legal obligation we owe.

11. Personal information

1. You must not misuse personal information that you encounter or obtain through the Website, and you must not collect, harvest, or process personal data about other users without a lawful basis and any required authority.
2. When you provide personal information about another person in a Submission, you confirm that you are entitled to do so and that you have provided any notices and obtained any consents required under Applicable Law.
3. Our handling of personal information is described in our Privacy Policy.

12. Reporting violations

1. If you become aware of any use of the Website that breaches this Policy, please report it to us using the details in section 17, with enough information for us to investigate.
2. We appreciate responsible reports and will handle them in accordance with Applicable Law and our Privacy Policy. We cannot guarantee any particular outcome or response time.

13. Monitoring and enforcement

1. We do not routinely monitor use of the Website and are not obliged to do so. However, we may review activity and User Content where we reasonably consider it necessary to operate the Website, protect users, enforce this Policy, or comply with Applicable Law.
2. We will determine, acting reasonably, whether a breach of this Policy has occurred. Where we consider a breach has occurred, we may take the actions set out in section 14.
3. Any monitoring we carry out is conducted proportionately and in accordance with our Privacy Policy and Applicable Law. We are not obliged to detect or prevent every breach, and our ability to act does not create a duty to any user to do so.

14. Consequences and referrals

1. Failure to comply with this Policy may result in one or more of the following, to the extent permitted by Applicable Law: issuing a warning; removing or declining to act on User Content; temporarily or permanently restricting or withdrawing your access to the Website; and taking legal action to recover losses arising from the breach.
2. Where Applicable Law permits or requires, we may disclose information about a breach, and your identity, to relevant authorities, and we will cooperate with any lawful request as described in our Compliance and Law Enforcement Requests Policy.
3. The actions described above are not exhaustive, and we may take any other action that is reasonable and lawful in the circumstances. Our decision not to act on a particular breach does not waive our right to act on others.

15. Relationship to other terms

1. This Policy supplements, and does not replace, the Website Terms of Use, the Privacy Policy, and the Legal Disclaimer.
2. Nothing in this Policy limits, waives, or overrides the Firm's professional obligations to its clients or its duties under Applicable Law, which continue to apply.
3. To the extent permitted by Applicable Law, you agree to be responsible for losses, liabilities, and reasonable costs the Firm incurs arising directly from your breach of this Policy, on the scoped basis set out in the indemnity provision of the Website Terms of Use. That provision does not require you to indemnify the Firm against loss caused by the Firm's own negligence or professional misconduct.
4. If any provision of this Policy is found to be unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue in effect. Nothing in this Policy affects any non-waivable right you have under Applicable Law.

16. Changes to this policy

We may update this Policy from time to time. The current version will be posted on this page with an updated effective date. Your continued use of the Website after changes take effect constitutes acceptance of the revised Policy.

17. How to contact us

To report a breach of this Policy, a security concern, or to ask a question, contact us at abuse@lotivano.example or inquiries@lotivano.example, or write to [LEGAL ENTITY NAME AND ADDRESS].